Preliminary Article
In order to better meet the needs of its customers, S.T. Dupont (hereinafter referred to as the "Company") has set up an online sales system alongside its stores and distribution network, offering a selection of S.T. Dupont items.
Article 1 – Scope of Application
These general terms and conditions of sale apply to all sales of items bearing the Company's brand concluded remotely via the Company's website, identified by its domain name: https://int.st-dupont.com/ (hereinafter referred to as the "Website"):
- When an order is placed by individual customers acting as consumers (within the meaning of law and case law) and having their habitual residence in Austria, Belgium, Denmark, Estonia, Finland, Luxembourg, Malta, the Netherlands, Norway, Portugal, Switzerland and Sweden;
- When an order is placed by the same individual customers for their own account or for delivery to third parties of their choice, who also have their habitual residence in the same regions and are considered consumers (within the meaning of law and case law).
Any sale of items bearing the Company's brand via the Website is subject to these general terms and conditions of sale, which the customer hereby accepts. These general terms and conditions of sale may be amended and updated, while the conditions applicable to an order placed by a customer for an item are those in force on the date of the order.
These general terms and conditions of sale may be electronically downloaded by any person visiting the Website and may be copied and printed by the customer; these general terms and conditions of sale will be applicable in the form in which they are provided on the Website. If these general terms and conditions of sale remain publicly accessible via other websites or by any other means after having been removed from the Website, they will no longer be binding on the Company.
Article 2 – Information about ST DUPONT and its Website
S.T. Dupont, a limited liability company with a board of directors and a supervisory board, with share capital of €26,213,977.80, registered in the Paris Trade and Companies Register under number B 572 230 829.
Registered office: 92 boulevard du Montparnasse – 75014 Paris – France.
French VAT number: 79 572 230 829.
Email address: service-client@st-dupont.com.
Phone: +33 (0) 1 55 90 33 33 - Fax: 01 53 91 30 80.
Publication Director: Alain Crevet.
Hosting is provided by Shopify, whose registered office is located at 126 York St. Ottawa, ON K1N 5T5, Canada.
The technical development of S.T. Dupont's website is carried out by LobsTTer, a Shopify Plus agency https://lobstter.com.
Article 3 – Information on Items and Limitation of Liability
In accordance with applicable legal and regulatory requirements, information (name, definition, representations of items, detailed description: properties, characteristics and composition, etc.) concerning all items offered for online sale and bearing the Company's brands is available in all S.T. Dupont stores and distribution networks, or on the Website.
It is specified that due to differences in screen settings, the colours of items whose photos are published on the website may not exactly match the actual colours. More generally, the Company cannot be held liable for the following:
- Any interruptions or delays in access to or use of the Website due to maintenance work, technical failures, a force majeure event, third-party intervention or circumstances of any nature over which S.T. Dupont has no control;
- The temporary inability of the customer or the Company to access the Website due to circumstances beyond S.T. Dupont's control, such as computer failures, internet network interruptions or problems related to the equipment used by the customer to access the internet.
Article 4 – Ordering Items
Telecommunications costs incurred when accessing the internet and using the Website are borne by the customer. To purchase a product when placing their first order, customers will need to open an account and complete an order form, filling in the required fields, so that their selection can be processed by the Company. In the event of prolonged inactivity during the session, any selection made by the customer prior to that inactivity may no longer be available. Customers will be asked to restart the product selection process from the beginning. All steps required to complete the sale will be specified on the Website. Before finalising their order, customers will have the opportunity to review the details of their order and the total price, as well as to correct any errors, before confirming the order to express their acceptance. After the customer has confirmed their order, the Company will acknowledge receipt by email. However, the sale will only be deemed final once the order confirmation has been sent to the customer by the Company. Only shipped items will be charged, along with shipping costs.
We only accept orders from customers aged 18 and over. We only sell our products to consumers. Your order on our Website must not be placed on behalf of a commercial activity and must be placed strictly for your personal use. We will acknowledge receipt of your order without delay by sending a confirmation email, but this confirmation email does not constitute acceptance of your order. Your order will only be accepted once it has been shipped, and you will receive a shipping confirmation email. Our acceptance of your order will take place when we send you an email informing you that we have accepted and shipped your order, at which point a contract will be formed between you and us. If exceptionally we are unable to accept your order for reasons beyond our control, we will inform you in writing and will not charge you for the product. We will assign an order number to your order and communicate it to you when we accept your order. It will be helpful if you provide us with the order number whenever you contact us regarding your order.
Article 5 – Item Prices
Prices displayed on the Website are in euros and include all taxes, but do not include shipping costs. The prices charged are those in force on the date of the order.
Shipping costs for items will be automatically displayed on the Website upon confirmation of the shipping method (express or standard mail) and the delivery country chosen by the customer, and will be communicated again to the customer upon confirmation of their order by email.
Upon delivery, customers will receive written confirmation of the price paid and the shipping costs charged for each item. The invoice is available in the customer's account.